Is there such a thing as constructive criticism? Not really? Criticism seems more like a punch in the stomach than a helpful hint. Complaints are a different animal altogether. The major difference between a criticism and a complaint is that a criticism is a personal attack and a complaint is about who we are. Criticism creates defensiveness. How could it be otherwise? Defensiveness is a knee jerk response to criticism; it’s payback. A complaint on the other hand aspires to loftier goals; it’s about your inner world.
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Posted by: bill | July 11, 2011 at 11:20 AM